Frequently Asked Questions
Interested in joining
I want to get started today, what do I do?
We believe it is very important to sit down with each and every prospective new member to find out more about your goals, and to tell you more about our training and philosophy. When you join Dragonfly you will be making a commitment to us, and we will be making a commitment to you. We consider it a partnership! Fill out our small group interest form to get started! You can find it here.
How long are your membership contracts and what is the cost?
We prefer to take a long-term approach to fitness, which is why we offer 6 month and 12 month membership options. We offer and recommend a 3 month option to new members. Memberships for new members start at $154 per month. Visit the following pages to learn more about the investment associated with each type of training that we offer: small group training and semi-private training.
Do you offer drop-ins for non-members?
We don’t offer drop-ins. We are a membership-based St. Louis group and personal training studio and we strive to provide a personal experience to our members. We do occasionally offer a DF Intro Class.
Do you offer discounts?
We want to be fair to all of our members so we do not offer discounts. This also means that you will never need to worry about signing up and then missing out on a sale or discount. Even though we don’t offer discounts we do strive to add value to our memberships through our coaching, member recognition, free workshops, skills clinics and more.
What is your cancellation policy?
Our small group training is a max of 10, so it’s important to cancel your class in advance if you cannot make it. Please cancel 12 hours before your scheduled class to avoid fees and lost classes. All late cancels will count as a used class. There is a $12 charge for no shows. We do understand if life happens so please use our membership request form (also found in our private FB group) if something comes up like an illness, emergency, etc.
Where do I park?
Parking is available on Hampton Avenue and in the small lot next to the studio. Our team typically parks in the first available spot, so feel free to park behind us. Please keep noise to a minimum when you are arriving for an early morning class.
Do sessions carry over if I don't use them all?
No, sessions do not carry over. However, if you experience illness or injury and cannot use all of your sessions please use our membership questions form.
Why did I run out of session and can I buy more?
Your sessions run date-to-date. For example, if you have 8 sessions per month and your month begins on the 15th then you have until the 15th of the next month to use your 8 sessions. Some months have 5 weeks instead of 4, so you may run out of sessions during those months. We do have single sessions available that you can purchase in Wodify.